Triple Your Online Reviews & Ratings in only 30 Days – Guaranteed
Boost profits by increasing your positive customer reviews up to 300% within the first 30 days.
- Automatically thank customers and send short surveys with hand-crafted emails.
- Turn real customer feedback into positive online reviews.
- Track progress and manage reports in one location.
WaveReview Integrations
WaveReview for Amazon
Drive Product Reviews
Our cloud-based platform will gently push your customers to leave product reviews on their purchases. Email content and delivery can even be configured on a per-SKU basis, leading to a truly customized message. It’s no secret that more and better reviews lead to increased sales.
Boost Seller Feedback
Automatically solicit feedback from your customers and turn positive experiences into great seller ratings, further distinguishing yourself from your competition. Review negative feedback through your dashboard and respond directly and personally.
Delivery Schedules
Customize the timing of your timing and emails, based on product to interact with your customers at just the right time. Reach out immediately, in days or even weeks after purchase the decision is yours
Bulk Emails
Send updates, special deals and more to all your customers or to buyers of specific products using our easily configurable bulk email tool. Use the wizard to create a new email from scratch or to copy and edit an existing template.
100% Amazon Compliant
Put your mind at ease knowing that we comply fully with all guidelines in Amazon’s messaging policy and terms of service.
International Markets
We support Amazon.com, .ca, .cn, .de, .es, .fr, .it, .in, .ja, .mx and .uk
MINDBODY Technology Partner
Multiple Accounts with One Login
Multiple business locations may be associated with one MB ID and they are separated in our system so that, if desired, each can be configured to interact with their own clientele as it relates to that specific location (with correct links to their own social media).
Automatic Thank You Emails with Survey Prompt
The key to increasing conversions is with automated, yet handcrafted emails sent from you, the owner/manager after your customer has completed their “visit”. The email sequences are configured in such a way as to optimize conversions while simultaneously minimizing the overall amount of emails.
Short Survey to Filter Responses
Just 2 short questions will identify positive or negative feedback and automatically filter to push happy customers to your choice of social media (e.g., Google, Facebook, TripAdvisor, Yelp), which dramatically increases the likelihood that a posted review will be 4 or 5 stars. Any customer that is less than satisfied is instead put in contact with you to resolve any issue that resulted in their “visit” being less than spectacular.
Results Driven
Reports to track the progress of sent emails, open rates, click-throughs and conversion rates. Our customers experience average conversion rates of well over 30% versus only 1% for those that don’t proactively manage this process.
Great New Features!!
We love feedback and strive to develop the WaveReview platform in ways our customers want it to grow. All new filtering options are now available in the “Comments” section. You can filter survey responses by specific classes or services offered, staff members, or locations a customer visited. We don’t have to tell you that being able to view your customer’s survey response and comment with regards to the actual business offerings and staff they interacted with gives you great insight into what is working great and what might need your attention.
There’s More! Now that each customer through the door is associated with a class/service, staff member, and location they visited, you can target these customers using our free bulk emailer. Create your informational email and send it to just the recipients that you want based on classes they have taken in the past, where they have visited and by their favorite instructors. We are happy to discuss all the possibilities and figure out the best way you can use these new features. Just send us an email or call, 240-454-6010.
Retain Your Clients
WaveReview increases the frequency and effectiveness of customer interaction. Each customer receives a warm survey after you’ve already opened a dialog, therefore boosting the overall response rate. Negative reviews are filtered and sent an auto-apology, while also being escalated to a manager to resolve before the customer has a chance to complain online, thus enhancing satisfaction and retention.
Harness Your Online Influence
Enhance your image and build your reputation by targeting your most supportive customers. Proactively reach out to them via our targeted and tracked automated emails, and assist them in spreading the positive news about your brand. More positive reviews will boost your online rankings and this will translate into more business.
Increase Your Positive Reviews
Reviews are becoming make or break for all businesses today. They’re so important in fact, we only concentrate on increasing your reviews and ratings. That’s our sole focus. Whether you are an Amazon merchant, an online ecommerce site, a hotel, spa, or some other type of business, we can help you. Our application is flexible enough to send your positive customer comments to the social review channel of your choice – Yelp, Google, Facebook, TripAdvisor, Amazon or your own website.
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