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SellerCloud

SellerCloud can help you sell everywhere!

Our software integrates with more sales channels than any other provider on the market today. And with no per channel fee, your company can maintain the broadest exposure in virtually every leading marketplace.

The Optimum Single-Source Solution

SellerCloud stands virtually in a class of its own, as a breakthrough, single-source management solution, encompassing every aspect of your merchandise flow from the moment items are purchased to the time they are accepted – or returned – by the customer.

Built Around Your Business

SellerCloud is built by in-house development team to serve the needs and objectives of each of our clients’ business and operations setup. Every aspect of the business model, from the warehouse operations down to invoice formatting, is taken into account in the setup and configuration of the software.

The SellerCloud Advantage

SellerCloud eliminates the need for reconciliation between software programs or departments.

Single Source

As a true single-source software, information entered at any point in operations is communicated directly to all in links in the chain of command.

Control

The leverage provided by this optimum level of integration offers an unprecedented level of control of your company and your bottom line.

Convenient

Consider the expediency and convenience of managing every aspect of your operations, from pricing to warehousing to order processing to shipping, all with a few easy clicks of your mouse.

Features

Catalog

A single entry point for all your product specs

  • Eliminate double entry with a single-source catalog

  • Product attributes comply with all sales channels, making them ready for listing to channels directly from SellerCloud

  • Product image management

  • Retrieve product info from multiple sources, including Amazon listings and vendor feeds

  • Set shipping preferences for each product

Inventory

Automate and Simplify

  • Keep inventory in sync across all sales channels

  • Supports multi-warehouse management

  • Inventory tracking from the time of receiving to shipping

  • Issues low stock alerts to re-order

  • Updates inventory from vendor feeds

  • Reserve inventory for specific deals and channels

Purchasing

Never be out of stock

  • Full Purchase Order management

  • Tracks cost of products

  • Predictive purchasing

  • Serial number tracking

  • Reorder based on low quantity

  • Link a purchase order to a sales order

Multichannel

More Channels. More Sales.

  • Publish your products to multiple sales channels

  • Integrated with all leading marketplaces, fulfillment channels, and daily deal sites

  • Synchronized inventory across all channels

  • Full integration with FBA

  • Sell internationally with multi-language and multi-currency support

  • Integrated with many shopping carts, like Magento, Shopify, BigCommerce and many more.

Orders

End-to-End Automation

  • Manage all channel sales from single interface

  • Automatically imports orders and keeps channels updated with revised available inventory

  • Automatically update channels with shipping confirmation and tracking

  • Auto generate order email to customer

  • Mange return process

  • Manage refunds and cancellations across all marketplaces

  • Track P&L on an order-by-order basis

  • Backorder functionality

  • Serial number tracking

Shipping

Automate and Simplify

  • Manage shipping directly from SellerCloud, without need for 3rd party apps.

  • Integrated with all major shipping carriers

  • Integrated with consolidators

  • Scan and ship – scan all items before shipping to ensure accuracy.

  • Create shipping rules to automate and simplify

  • Certified ConnectShip partner

  • Supports high volume shippers with commercial pricing.

  • Supports cubic rates for shipping heavy packages.

Reports

Keep track of your business

  • Sales performance of products across all channels

  • Track P&L for every order

  • Cost of shipping and orders shipped

  • Inventory age of stocked items since time received

  • Track tax collection by states and orders

Accounting

Get a handle on your bottom line

  • Integration with QuickBooks for both accounts payable and accounts receivable

  • Cost of goods sold

  • Reconciliation of marketplace settlement reports

Web Service API

Built for your software

  • Create your own 3rd party app to connect with your SellerCloud data

  • API documentation and examples are available at developer.sellercloud.com

FAQ

How long has SellerCloud been around?

We started out in 2010 with a handful of clients operating out of the CEO’s garage.

What is SellerCloud's guiding vision?

To help merchants work more efficiently and enable them to grow their business. We'll help you generate more sales while saving you money through increased efficiencies.

How many clients use SellerCloud?

450+ clients. However, the amount of supported accounts is much larger, as many clients have multiple companies.

What is the company's ownership structure?

SellerCloud is privately held. There are no shareholders pressuring us to turn a quick profit at your expense. The company has significant capital reserves, and revenue and profits have grown every year since inception.

Are all clients on the same SellerCloud version?

No. SellerCloud customers are grouped in clusters. This allows for rapid development and implementation while maintaining the integrity of the system.

How often is SellerCloud updated?

We make daily improvements and roll them out on a cycle.

Is a staging environment provided?

A staging environment can be provided upon request.

How do clients access their account?

SellerCloud is a cloud-based software; accessible via any popular browser and on any web enabled device.

Is SellerCloud integrated with other existing systems?

Although SellerCloud is always adding to its own "ecosystem," it can and has been integrated with other systems

What kind of support does SellerCloud offer?

Every account in managed by a dedicated account manager for implementation. After implementation, we offer 2 options for support. Standard support includes email, ticket and phone support to our general support staff. Premium Support offers you a dedicated rep for a set number of hours per month.

What is the cost of support?

Standard support is free. Premium support has an additional fee of $500 for 4 hours of dedicated support per month. Call for details.

How much does a SellerCloud account cost?

We have several different pricing models to accommodate your business model. They can be viewed on our pricing page.

How long does it typically take to implement an account?

Typically, implementation is 4 – 6 weeks to allow for integrating and training without disrupting your current operation.

But you aren't a typical business, are you? So really it depends on a number of factors, including how clean and accurate your inventory files are, where you are selling, how you fulfill your orders, and any customizations you may need. Together, we can work out an estimated timetable for going live.

Does SellerCloud sell products online?

SellerCloud maintains a very small online presence in order to continually test the software in a live environment. We sell specialty tea on Amazon under the company JJforU, and on eBay under the company Teabest.

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