Product Labs

We are a team of former Amazon business and tech guys. In addition to Amazon, our experience spans Citi, Nordstrom, Overstock, Microsoft, Disney, Nokia, A&E, Ebay, and many many more.

Our team has managed Thousands of products and Millions in sales on Amazon and other ecommerce sites. We know what works and what doesn’t (despite the many rumors of ‘how’ Amazon does things).

Apart from the business side, we have built technology that is used by millions around the world. At Product Labs, we build world-class tech that empowers our team to perform their expert selling techniques.

Our passion is to make your life easier. We know online sales and systems. Sadly, they aren’t always as simple as they should be. So we’ve dedicated Product Labs to simplifying your business. Our goal is to grow your product sales without you lifting a finger. We offer:

• Better Product Sales Margins: Large % points better than Amazon Direct alternatives.

• Expert Team: We use our inside-Amazon knowledge to grow your products and brand.

• Most successful Marketing Techniques: 1st page search results, Amazon SEO, Quality AdWord spend.

• Amazon Ecosystem Optimized: We know, cause we built it – we scrub, combine, and refine to highest sales potential.

• World Class Technology: We’ve built tech to empower our expert methods that drive your sales.

It is simple:

1. We manage EVERYTHING: All you need is the product inventory. We get it online, build marketing campaigns, deal with returns and manage customer service. 
2. No monthly FEES: No monthly fees or overhead cost. We know we can make you successful which is why we only get paid when you make money. 
3. Product ATTENTION: Our team uses advanced methods and technology to ensure your products are firing on all cylinders. We’ve seen so many others who just focus on the top 5% of a 30k product catalog and we think that is wrong. Let each product shine as it should! 

Company A was living lucky. They got on Amazon, sales were good. Then, they talked with us.In 3 months, the Product Labs team more than doubled sales to 221% before our involvemet. The trend continues to this day…

New Product Growth

Company B just had a successful Kickstarter. Now what?

Product Labs got them on Amazon and within 3 months they were ranked on the TOP of their catagory on Amazon. Huge feat for a small team of budding entrepreneurs. For their product, this meant 50-100 sales a day.

This cemented their brand on the World’s Largest Online Retailer.

Higher Margin

Company C was selling well, but margins were tight. Product Labs stepped in to help out.Company C went from making $10 per product, to $20. Double the margin and increased sales has them set for a bright future.

We offer a lot!

Product Labs services include the following:

1. Full Amazon Channel Management

   1. Onboarding

      1. Detail Page Setup

      2. Inventory Setup

   2. Detail Page Optimization

      1. Customer friendly optimization

      2. Amazon system optimization. Amazon’s system looks for specific things when determining who gets the top search results – and we optimize for these.

   3. Customer Service

      1. Feedback solicitation. We actively email buyers regarding their experience and suggest they leave positive reviews.

      2. Negative Feedback Management. We address concerns and try to resolve issues before they arise.

      3. Customer Service Management. We handle all incoming customer questions and responses about the products.

   4. Pricing and Promotional Management

      1. Set, adjust, and optimize product pricing

      2. Seasonal Promotional Deals

      3. Large Promotional Deals

      4. Amazon partnered Promotions

   5. Advertising

      1. Amazon Ad-word campaign Management

      2. Facebook campaign Management

      3. Google campaign Management

   6. Inventory

      1. Sales and in-stock management

      2. Replenishment reporting and Management

      3. Returns management

   7. Brand Control

      1. Brand Registry and Protection on Amazon

      2. Inquiries into Amazon’s teams when issues arise

   8. Review Boosting

      1. Optimize Review Feedback emails

      2. Follow up on poor reviews to strive to resolve the issues

   9. Sales Reporting

      1. Daily, Weekly, Monthly reports on product sales

      2. Sales forecasting for inventory quantity predictions

   10. International Channels

       1. North America, including US, CA, and MX

       2. Europe, including UK, DE, FR, IT, ES

       3. Asia, includes JP

2. Additional Channels Management

   1. Ebay sales and inventory management

   2. Shopify or personal website sales and inventory management