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Bright Pearl

Retail Software For Omnichannel Growth

Brightpearl’s retail management system streamlines your back office, giving you more time to serve your customers

Everything you need to grow your retail business

Manage your inventory, accounting, CRM, POS, purchasing and all of your sales channels with a complete cloud-based retail management system geared for growth.

Inventory management

Full inventory management and real-time inventory updates across all channels help to prevent double selling, reduce errors and save your team time.

Retail accounting

Instantly see the profitability of your retail business across all channels, products, and customers. Understand your financial position and make better decisions on price, channel, purchasing and discounts

Omnichannel retail

Offer your customers the omnichannel experience they expect by consolidating your sales channels, inventory and CRM in a single system.


See quicker returns on investment

Brightpearl is significantly cheaper than a catch-all ERP system, without compromising on the features that retailers really need. With Brightpearl, you’ll see returns long before users of other retail software pay off their first year’s subscription.

High Growth 

Understand why Brightpearl was the perfect solution to take high growth retailer, Grower's House, to the next level.

Established 

Find out how established retailer, Spikeball, use Brightpearl to trim their operations and remove expensive systems.

Wholesale 

Brightpearl provides wholesalers with the perfect platform to manage operations. See how Casey's Distribution improved efficiencies.

See quicker returns on investment

Brightpearl is significantly cheaper than a catch-all ERP system, without compromising on the features that retailers really need. With Brightpearl, you’ll see returns long before users of other retail software pay off their first year’s subscription.

High Growth 

Understand why Brightpearl was the perfect solution to take high growth retailer, Grower's House, to the next level.

Established 

Find out how established retailer, Spikeball, use Brightpearl to trim their operations and remove expensive systems.

Wholesale 

Brightpearl provides wholesalers with the perfect platform to manage operations. See how Casey's Distribution improved efficiencies.

Everything you need to run your omnichannel retail business

PayPal’s payment processing and other innovative business solutions are designed to help you manage and grow your business with ease—whether you do business in person or online. Combined with Brightpearl POS, you can easily manage and grow your retail business no matter how complex your operations are.

Products

Inventory

Easily view and control inventory across your sales channels with Brightpearl's cloud based Inventory Management Software.

Access Your Inventory Anywhere

Brightpearl’s inventory management system is cloud based which eliminates costly set up and maintenance fees, streamlines your IT systems and lets you reallocate resources to delighting your customers. 

With all of your data available in the cloud, Brightpearl makes managing multiple locations easy and reduces the operational barriers to growth. 

Streamline your systems, reduce dependency on third parties and get up and running in less than half the time with Brightpearl.

Inventory Management Optimization

Whether your fulfillment is from a single retail store, multiple warehouses, outsourced or drop-shipped, Brightpearl centralizes inventory control so you can easily maintain an accurate record of stock levels and value.

This gives retailers more transparency over stock, resulting in actionable insight to improve efficiency and optimise stock management processes.

Easily manage customization, bundles & product variants

Every business is different, with its own unique product set. Brightpearl’s flexible inventory management software allows you to manage stock levels behind bundles, kits and assemblies, as well as managing multiple product sizes, color and other variants, all integrated with your orders. Controlling complex inventories is easier with Brightpearl. 

Reorder the right stock at the right time

Brightpearl combines up-to-date inventory levels, low stock reporting, historic sales data, and powerful cost of goods accounting to deliver real time insight into what to reorder and when to conserve working capital to maximize return on investment. 

Accounting

With Brightpearl’s retail & ecommerce accounting software, you spend less time inputting data and more time acting on valuable insights.

Create accounting journals in real time

With separate systems for sales, purchasing, inventory management, and accounting, the same data is input multiple times introducing increased risk of errors at each stage. Brightpearl’s integrated online accounting software creates journals automatically when you invoice sales, take payments, and receive or ship stock so you can automate your store and ecommerce accounts.

Audit with ease

All of your data in Brightpearl’s online accounting software is connected, allowing you to easily navigate between invoices, payments, customers and even into the underpinning journals. This provides a valuable audit trail and the ability to quickly and easily correct errors, saving you time and money.

Cost of goods accounting

Accurate calculation of cost of sale involves time consuming stock takes, complex product cost calculations, spreadsheets to track landed costs and a multitude of manual stock journals. Brightpearl removes the need for all of this and offers effortless inventory management and a real time view on gross profit.

Order

Brightpearl’s Order Management System consolidates orders from all of your retail channels into a single interface where you can efficiently manage them to completion.

Better serve customers and automate your workflow

By handling all of your order management in one place, Brightpearl's order management system lets you remove complexities in your workflows, save time and automate your order process.

Manage your orders in one place

As order volumes grow, it becomes harder to manage resources, inventory and shipments to ensure accurate and timely dispatch. With Brightpearl’s order management system, orders are automatically downloaded and sales channels updated with relevant status changes and shipping details.

Flexible order processing software

Brightpearl’s simple but flexible interface provides the tools you need to efficiently process the orders in line with your specific business process, elegantly handling partial order fulfillment, drop-shipping, back-to-back ordering and third party warehouse solutions.

Automatic reservation of stock

When available inventory changes, all channels are immediately updated by our order management software with the correct value. This means you can offer the same item for sale across multiple channels without the risk of double selling or stock-outs.

Automation

With Brightpearl’s retail automation platform, you can automate your workflows to save time and money.

Design, establish, automate

Design, establish and fine-tune your workflows within Brightpearl and then automate them to save on time and costs. Brightpearl's retail automation platform eliminates errors, giving you more time to handle exceptions and focus on growth. 

Flexible Automation to Suit Your Business

Fine-tune Brightpearl’s retail automation suite to fit the needs of your business and ensure that you're driving your software, not the other way around. With Brightpearl's easy to use interface, you get full control of every detail of your your workflows without having to get technical.

Manage By Exception

As your business and order volume grows, it becomes harder to process orders individually or in small batches. With Brightpearl you can completely automate as much of your order workflow as you need, meaning your staff only need to manage orders by exception, rather than as a rule.  

Less admin, more growth

By automating workflows, you get the time back from performing tasks such as sending orders to the warehouse or logging consignments with carriers back. This means you’re able to cut additional costs and redeploy your team – moving people from the back office to the front office, or onto growth activities.

All your channels, automated

Brightpearl integrates with popular ecommerce platforms, sales channels and shipping solutions so you can customize your account to meet your business needs. Our retail automation software makes it possible to automate your entire retail business. 

CRM

With Brightpearl’s retail CRM software, you can ensure a personalized and co-ordinated approach to your customers.

Create loyal customers

Existing customers are often your best prospects and communicating effectively with them maximizes your return on investment. Brightpearl’s powerful sales analysis and contact tagging system makes it easy to accurately target your marketing campaigns towards loyal or lapsed customers.

Customer interaction

Brightpearl logs order history, email communications and other notes and activities against a customer record in our integrated CRM, so you create a complete history of each relationship. For your customers that means clear joined up communications whoever they are talking to.

Help your staff members to collaborate

As your team grows and roles change, it’s imperative they can easily interact with each other and share accurate information. Brightpearl’s online CRM software integrates your helpdesk, activity management and email dropbox to ensure important messages aren't left on scraps of paper.

Suppliers

Maximize your return on investment

Brightpearl combines sales, inventory, and purchase order data in our supply chain management software to give you the reports you need to predict future inventory levels. Use this data to create smart buying strategies, avoid stock-outs, and quickly identify slow moving or low profit product lines.

Accurately calculate product margins

Serious retail and wholesale businesses need to understand the true cost of the goods they trade and recognize costs and revenues at the right time. Brightpearl makes this easy via automated First In First Out (FIFO) inventory management, and a sophisticated landed costs module.

Purchase in a way that suits your business

Whether you purchase off the back of sales orders, buy for stock or drop-ship, Brightpearl gives you the tools you need to manage your supplier relationships, order, receive and account for stock. That means you spend less time wrangling emails and spreadsheets, and more time developing good supplier relationships.

Fulfillment

Brightpearl’s order fulfillment and shipping management software gives you the tools you need to run an efficient operation.

Process More Orders

Make mispicks and a slow fulfillment process a thing of the past. Accurately process more orders with less staff using Brightpearl’s fulfillment and warehouse management.

Run an efficient print, pick, pack process

Brightpearl combines sales, inventory, and purchase order data in our supply chain management software to give you the reports you need to predict future inventory levels. Use this data to create smart buying strategies, avoid stock outs and quickly identify slow moving or low profit product lines.

Accurately calculate product margins

No matter who you ship with, the chances are there is an integration available in the Brightpearl App Store to connect you to their service. Apps pass shipping information to the shipper and return the relevant label and tracking references to Brightpearl’s order tracking software.

Drop-shipping made easy

Whether you use drop-shipping as a lifeline or as your primary way of getting items to your customers, Brightpearl can batch fulfill drop-ship orders with ease. When suppliers give you their tracking references, Brightpearl can update your channels automatically.

Reporting

Supercharge your growth with access to in-depth retail analytics. Brightpearl’s reporting suite offers ambitious independent merchants the same detailed and actionable data previously only available to blue chip retailers.

Easily accessible retail KPIs

Temperature check your business through our clear retail KPI reports and real time dashboards. At any time, quickly optimize opportunities or go into damage control. Based on best practice metrics to allow you to better manage your business, and improve ROI on products and customers.

Understand customer behaviour

Build a loyal customer base by identifying your active customers, what they buy, and encourage them to spend again. Reactivate customers who haven’t engaged in a while with targeted marketing. With Brightpearl you can access essential customer data in minutes to improve profitability.

Product Optimization

Achieving higher margins across product ranges can be challenging; access your retail analytics to drill down into granular SKU level reports to monitor which products are in demand, and the ones are slow movers. Easily identify trends using sales and stock reports, so you can optimize your stock investment and stay in control of your margins.

POS

Mobile Point of Sale Software for Multichannel Retailers

An intuitive, Point of Sale system that allows your staff to stay focused on the customer.

Complete control over your business, at no cost to customer experience

Brightpearl is a retail focused Point of Sale software designed to work seamlessly with your retail business. With Brightpearl, new staff are up and running within minutes, armed with the information they need to engage and delight your customers.

With Brightpearl POS, you get a complete picture of your retail business, from inventory to real time accounting and much more. 

Take payments with PayPal for less

PayPal’s payment processing and other innovative business solutions are designed to help you manage and grow your business with ease—whether you do business in person or online. Our POS software integrates with PayPal Here and provide preferential rates for integrated card payments and discounts on PayPal Here hardware.

Multichannel

Confidently offer the same stock across all of your channels, without the risk of double selling or stock-outs.

Manage Your Multichannel Inventory in One Place

Brightpearl syncs with all of your retail channels and lets you manage your inventory in one place. With native integrations for the most popular ecommerce platforms and sales channels, Brightpearl provides a truly integrated experience for your multichannel retail. 

Restock at the right time

Brightpearl combines inventory levels from your retail channels with low stock reporting, historic sales data and powerful cost of goods accounting to deliver real time insight into what to reorder and when to conserve working capital to maximize return on investment. 

Save Valuable Selling Time

Brightpearl cuts out unnecessary administrative tasks, leaving you more time to concentrate on growing your business. With Brightpearl managing your multichannel retail, you can reassign your team from back office functions to customer facing roles. 

Warehouse

Warehouse Management for Omnichannel Retailers

Brightpearl's easy to use, fully integrated Warehouse Management System enables you to scale your operations to the next level.

Streamlined order processing

Improve your order processing with Brightpearl's Warehouse Management Software, Warewolf. Built upon retail best practices, our WMS enables you to batch pick, pack and despatch orders through configurable and automated workflows. Achieve greater productivity through increased efficiency and improved processes. 

With Brightpearl's Warehouse Management System, you get a complete picture of your retail business, from supplier management to fulfillment and much more.

Reduced admin and errors

Managing your warehouse has never been easier; Warewolf has been designed to be learnt in minutes so your users can get their jobs done with confidence. Barcoding is integral to accurate inventory counts. Simply scan barcodes on items and automatically communicate the inventory changes with Brightpearl's barcode inventory system. Using barcode scanners also removes the danger of mispicks so you can avoid disappointed customers. 

With a seamless integration across orders, inventory, customer data and accounting, you'll never need to re-enter information across multiple systems or spreadsheets again.

Inventory counting redefined

No matter how much inventory you have, or how many locations where it's held, Brightpearl's fully integrated WMS provides an accurate count with a flexible stock taking module. It’s critical that you count your merchandise (aka: perform stock takes) on a regular basis. Increase the frequencies and effectiveness of your stock takes without increased admin, or the headache. 

Combined with Brightpearl's native real time accounting, you always know the value of your inventory so you can make faster, more informed decisions to grow your business.

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