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AMZ Ungating

Are you currently growing an Amazon business? Are you an Amazon seller that has tried to gain approval to sell in a restricted category only to be turned down during the application process? Need help obtaining approval to sell in gated categories? Can't understand why you are constantly being denied approval? Let us help you ungate those categories with ease!

AMZ Ungating offers affordable category approval (ungating) assistance for Amazon sellers wishing to sell in restricted categories. With the ever changing approval process it can be tough for some sellers. Sometimes the approval process makes sense while other days its laughable at best. We are prepared to assist you or your company with the required Amazon documentation, questionnaires, flat files (spreadsheets), product images and preparation, invoices, web site, etc. so you may begin selling in these gated categories where thousands of products exist with less competition. Stop fighting for the buy box daily with everyone else! Diversify your business today and watch your profit opportunities skyrocket while leaving your complacent, lazy competition in the dust with gated category listings!

During your application process we will guide you through the entire safe and painless approval process There is no risk to the health or seller metrics of your Amazon Professional seller account using our service. We will never request access (login information) to your Amazon account. We will provide everything you need to gain approval and our services come with a complete Money Back Guarantee. The average approval time frame is between 1-3 days once your application has been submitted to Amazon. We have worked with many Amazon sellers and understand the process even as it continually changes many times each month. We have maintained a 100% approval success rate for our clients to date. If for any reason you are not approved during the initial application (which does happen) we will instruct you how to request re-approval to the categories with updated documentation, answers, flat files, photos, etc. so you are not denied again.

Amazon Category Requirements:

Each Sellers must meet the minimum Amazon Seller Performance metrics as stated below, otherwise they will be  rejected immediately.

  • Seller must be registered for the Amazon Professional Seller Plan.
  • Seller must have a pre-fulfill cancel rate less than 2.5%.
  • Seller must have a order defect rate less than 1%.
  • Seller must have a late shipment rate less than 4%.

Our Most Popular Services

Topical

Topical Ungating Service

UPDATE: November, 20th, 2017 
As of today we have only very few client spots available for the Topical subcategory. Since the recent notification to sellers from Amazon regarding Topical on November 9th, 2017 we have received a surge in ungating requests the last two weeks. At this time we will continue to accept clients until there is no longer any spots available. Once spots are no longer available we will then be forced to use a waiting list to meet client demand. Thank you for your patience and understanding.

With the rise of counterfeit products within Amazon's marketplace today sellers are now forced to gain sub-category approval in order to sell their topical products on their marketplace. Items such as shampoos, lotions, conditioners, soaps are all part of the gated category restriction being imposed by Amazon at this time. As of January, 2017 Amazon began requiring additional approval for Topicals to ensure legitimacy and sources of products. Amazon only wishes to see FDA regulated products sold on their platform to ensure all buyers remains safe with their purchases. At this time we are now offering Topical ungating assistance to all those that wish to sell in this sub-category. Currently no other company is providing assistance for this sub-category except us! Let us know how we may assist you!

Please ensure you carefully review the products you wish to sell prior to requesting our services for approval in Topical.

Please be aware that brand restrictions may apply for products you wish to list. Certain Brands may only be sold by the manufacturer only. Please also know that ASIN, as well as "frustration packing" approval is a separate process.

AMZ Ungating is an acting third-party client service which serves as a intermediary between our client and Amazon to assist with gaining approval to sell in Amazon's restricted (gated) categories and subcategories. The complete sub-category approval process can range anywhere from 1 to 30 days in length. Our services and processing time for ungatings (once all the information has been collected from you) is typically 2 to 4 days, although time frame may be longer based on our current wait list at times. If there is any issue obtaining approval, we shall contact the client at the email or phone number provided. Please ensure your phone number and email address is correct and active.

This is NOT an instant downloadable purchase. You will receive your documents within 48 hours of your purchase. Afterwards, we will work with your existing invoices, certificates, or other business documentation to gain approval for you or your company. Please allow extra time for response and documents during weekends. Please verify your Amazon "Professional" seller account meets the required health and seller metrics for ungating prior to requesting our services.

By clicking here you agree that you will not share any of the files you receive with anyone else. These are for your personal use only and should be used only one time for category approval.

This course is refundable only if you are declined approval into your chosen sub-category, and we are not able to solve the issue which got you denied.

Approval for this category may Include, but not limited to:

  • Category questionnaire/survey assistance.
  • Receipt/Invoice (manifest) guidance and approval.
  • Product vendor research.
  • Documentation assistance.
  • Instructional correspondence for open applications (case).
  • Product images and/or image editing (if required).
  • Web Site assistance (if required).
  • Certificate of Analysis assistance (if required).
  • FDA Orange Book application number assistance (if required).
  • Good Manufacturing Practices assistance (if required).

Dietary Supplements

Dietary Supplements Ungating Service

Dietary Supplements are one of the largest niche industries on Amazon today. Recently, Amazon started requesting that anyone selling dietary supplements go through an ungating process to prove they are selling legitimate FDA regulated products. This was also done to protect their buyers health which is completely understandable. At this time we are now offering Dietary Supplements ungating assistance to all those that wish to sell in this sub-category. Currently no other company is providing assistance for this sub-category except us! Let us know how we may assist you!

Please ensure you carefully review the products you wish to sell prior to requesting our services for approval in Dietary Supplements.

Please be aware that brand restrictions may apply for products you wish to list. Certain Brands may only be sold by the manufacturer only. Please also know that ASIN, as well as "frustration packing" approval is a separate process.

AMZ Ungating is an acting third-party client service which serves as a intermediary between our client and Amazon to assist with gaining approval to sell in Amazon's restricted (gated) categories and subcategories. The complete sub-category approval process can range anywhere from 1 to 30 days in length. Our services and processing time for ungatings (once all the information has been collected from you) is typically 2 to 4 days, although time frame may be longer based on our current wait list at times. If there is any issue obtaining approval, we shall contact the client at the email or phone number provided. Please ensure your phone number and email address is correct and active.

This is NOT an instant downloadable purchase. You will receive your documents within 48 hours of your purchase. Afterwards, we will work with your existing invoices, certificates, or other business documentation to gain approval for you or your company. Please allow extra time for response and documents during weekends. Please verify your Amazon "Professional" seller account meets the required health and seller metrics for ungating prior to requesting our services.

By clicking here you agree that you will not share any of the files you receive with anyone else. These are for your personal use only and should be used only one time for category approval.

This course is refundable only if you are declined approval into your chosen sub-category, and we are not able to solve the issue which got you denied.

Approval for this category may Include, but not limited to:

  • Category questionnaire/survey assistance.
  • Receipt/Invoice (manifest) guidance and approval.
  • Product vendor research.
  • Documentation assistance.
  • Instructional correspondence for open applications (case).
  • Product images and/or image editing (if required).
  • Web Site assistance (if required).
  • Certificate of Analysis assistance (if required).
  • FDA Orange Book application number assistance (if required).
  • Good Manufacturing Practices assistance (if required).

FAQ’s

Will you need access to my Amazon seller account?

We will NEVER request direct access to your Amazon account while assisting you during the category ungating process. We work with you to understand the process of getting approved from start to finish. Our process is unique for each and every client. We are here to guide and assist you through the application process.

Is this an instant download once payment is complete?

No. Once payment is approved by our staff each seller will be emailed (PayPal email only) and the process will begin within 12 hours from receipt of payment. The process will request information from you by form submission along with any pertaining documentation you may have at this time. Please allow extra time if payment is made on weekends as we DO NOT currently work on weekends.

I see that you offer bundles on your website but it is not a bundle I am needing. Do you offer custom service bundles?

We currently offer service bundles by marketplace but of course we can't offer every bundle combination a seller would request. If we do not offer a bundle service you are needing please contact us to request your special bundle needs. We are happy to work with a client at any time based on their category ungating needs.

Do you offer any discounts for your services?

If you are purchasing a single service from us we do not offer discounted rates. Although, if you are a returning client or if you are purchasing multiple services from us we are happy to provide a discounted rate. Please contact us to discuss your needs.

Do you offer "Brand Ungating" services?

No, we do not offer brand ungating services at this time. Please be reminded that while we assist with category ungating it is not the same as brand ungating. This is two seperate ungatings.

Do you provide website development assistance?

We do not build or develop websites at this time. Website development is never included in our services and is beyond the scope of our services.

Do you provide Amazon seller account validation/verification documents for new or updated accounts?

We do not provide validation/verification documents for Amazon seller accounts at any time. Please consult with Amazon as to what they specifically need from you and obtain them as requested. Amazon does have the means to validate your documents. We encourage you to never submit falsified documents during their request.

How long does it take to be approved?

Over the last few months normally our approvals have ranged from less than an hour to nearly a month at times once you receive the required documentation from us. When submitting for category approval there is really no exact time frame. You are simply at the mercy of the representative that is reviewing your information. Any additional information or image requests will also slow your process down by a representative.

Does fashion jewelry ungating also include "fine" jewelry?

We only provide ungating assistance to sellers wishing to be approved for the category of Fashion Jewelry. "Fine" Jewelry requires more tedious restrictions, rules and includes having your items individually stamped along with proof of quality documentation. At this time we only offer Fashion Jewelry ungating assistance.

Do you offer ungating for every category?

At this time we are trying to add more and more categories although we only offer approval and ungating services for categories shown on our website. We will never ungate highly regulated categories such as "Wine" and a few others due to legal restrictions, etc.

What happens if Amazon denies my category approval request?

If your case application was denied for category approval (aside from seller metrics or not having a pro seller account) we will continue to assist you with resubmitting your application with necessary changes for approval. If Amazon denies your category approval request please verify that you have an Amazon "Pro" seller subscription which is required to gain access to all gated categories. Also, your account must meet the required Amazon seller metrics outlined on their website. Again, please verify your Pro seller account meets the required health and seller metrics before requesting our services.

Can I share my ungating information with other sellers?

The information we provide is for your exclusive use only. We ask that you please not share them with other sellers as it could possibly cause your own account to have issues based on vendor information, ip address', etc. on how Amazon tracks sellers and applications. Documentation and services rendered are only to be used during your OWN approval process. Additional images may be provided only if needed while applications are not.

What if I'm not approved? Refunds?

Our category approval services come with an approval guarantee even if it takes a few attempts for approval. We currently have a 100% success rate to date until our obligation is fulfilled. If for some reason you are not approved we will initiate a full refund.

Below are circumstances in which we will not refund once payment for our ungating services is verified:

  • We will not refund if your Amazon account's health or metrics are the reason of your denial and/or the ability to submit an application. Please review your metric prior to paying for our service as we have zero control over your Amazon sellers account status. (Added: 05/23/2016)
  • We will not refund for paid services if the client "suddenly discovers" after purchasing our service (or obtain documentation from us) that you are already approved/ungated for the category you requested assistance. (Added: 09/01/2016)
  • We will not refund for paid services if the client has a sudden case of "buyers remorse" after purchasing our service. (Added: 09/09/2016)
  • We will not refund or ungate another category in place of a category ungating purchased. Please verify the exact service you need prior to purchasing our services. (Added: 09/12/2016)
  • If we have provided assistance to you (or your company) and have not heard from you in weeks, or even more than a month, we will then consider your ungating a "success". As a company we work with all clients on a "one-on-one basis" from start to finish. Replying to us weeks later stating there was issues with your application will not be tolerated. We expect reasonable reply times from our clients as you would from us regarding our service. At such times, no refundswill be granted due to communication negligence on the client's behalf. We can't continue to assist client's without proper communication from both parties. (Added: 10/01/2016)
  • If you made a purchase for one of our "category ungating bundles" (2 or more categories) please know that we will only refund for those categories not ungated. (Added: 12/05/2016)
    Example:
    You made a purchase for our "Beauty Products and Grocery & Gourmet Foods" category bundle. We successfully ungated the Beauty Products, but you decided not to pursue the Grocery & Gourmet Foods category for whatever reason. At that time we would initiate a "partial refund" for the one category where our services were never rendered.
  • We will not refund or ungate a category ungating service purchased for one marketplace in place of another. In other words, if you purchase our Clothing and Accessories category ungating service for the US marketplace but decided you needed the UK marketplace Clothing category ungated instead this would not be honored. Also, purchasing an "available" category ungating service for one marketplace to wish later of transferring the purchase of services to a different marketplace that has a "waiting list" will not be honored. We respect everyone in our waiting list the same as we do every other client. These practices will not be accepted. Please verify the exact service and marketplace you need prior to purchasing our services. (Added: 12/31/2016)
  • After receipt of payment from a client we will request specific Amazon seller account information in order to assist you properly. We expect that all information provided be exact and accurate by the client. To add, this information should not change during the application process unless approved by our team. The constant changing of account names, mailing address', countries, or not wishing to follow our ungating procedures will result in no refunds being issued due to neglect. We expect precise information from each client in order to properly assist in the fastest manner possible.(Added: 2/04/2017)
  • AMZ Ungating will not be responsible nor refund the rendering of our services should Amazon changes their "category/directory structure layout" or determine that your recent category approval (we assisted with) has been suddenly revoked. This includes examples such as, but not limited to: account suspension issues, ASIN issues, brand gated issues, neglectful seller account management, or lack of or no sales activity in that certain category once approved. We do not control Amazon nor an Amazon sellers account once approved with our services. (Added: 4/10/2017)
  • AMZ Ungating will not honor refunds should a client state they never received our documentation whereby it was sent to their "confirmed PayPal email" initially. Please ensure your PayPal email is active and will accept email. We ask each client to check spam, junk, or trash folders to ensure our emails do not get accidentally filtered or deleted. (Added: 4/10/2017)
  • As months progress Amazon continues to make their category approval process more strict. As a client (as also stated above) we expect quick communication regarding the submits as well as Amazon's responses to us in a timely manner. We expect that your application be submitted within 24-48 hours per our request to do so. We also expect that all Amazon responses (other than approvals) be forwarded to us within 24 hours so we may instruct your next course of action. Waiting days (or even a week) will not help you in this process whatsoever as things change that quickly. If we encounter a client that isn't pursuing their ungating or displays a form of neglect and/or of procrastination we will quickly discontinue services and no refunds will be issued for these reasons. We simply refuse to battle both Amazon as well as a neglectful client during this process. (Added: 4/10/2017)
  • AMZ Ungating only provides ungating services. Some categories such as Automotive & PowerSports, require a website to be submitted for review before they will approve the seller. With that said, we only provide "Web Site assistance (if required)" at this time. Website assistance is recognized only as reviewing a client's current website (structure/layout) and offering any advice needed to ensure the clients is approved by Amazon. At this time, we do not build/develop websites for clients. Please do not expect this should you purchase our services as it is not included in our service fee. Refund requests for "website reasons" will not be honored! as this is an expense beyond the scope of our services. (Added: 7/30/2017)
  • As of October, 2017 Amazon continues to change their "category/directory structure layout" as well as have unforeseen "glitches" or "auto approvals" in some categories. A lot of these auto approvals are based on multiple factors from account history, sales volume, etc. Not all sellers are equal by any means. To add, the outcome for each seller can't be predicted unless by trial and error in attempting the service purchased. Meaning if a client pays for our service(s) and the approval process is found to be "easier" this does not mean the client is entitled to a refund as we have began a service in which was paid and delivered to the client. Please keep this in mind when purchasing our services. We invite you to try ungating the category or subcategory prior to obtaining our services. (Added: 10/08/2017)
  • With subcategories a client may find one or multiple category approvals needed in order to sell a particular product. Should a product you wish to sell be categorized by multiple subcategories (imposed by Amazon) please understand that this does not mean we will ungate every sub-category required for the same cost of service. An example would be if you purchased Dietary Supplements and realize you may need approval also for Sports Nutrition in order to sell your product(s). In this case we do not give a refund if we have assisted you in obtaining approval for the service purchased. However, we will give you a discounted rate and assist you in the additional category/categories needed. (Added: 10/09/2017)
  • Please be advised that once a payment is made we will send the client our initial welcome email. This email will provide instructions on how to proceed as well as request your account seller information. Without this we CAN NOT begin your service(s). We ask that you not forget to submit your information to us as it will be stated in both our email as well as in the PDF. Failure to submit your information weeks later is no excuse for a refund! We ask that you submit your information to us as soon as humanly possible as this will add you into our client queue so we may begin your service. (Added: 11/16/2017)

Why should I sell in categories that require category approval?

It's simple! The more categories you have the ability to sell in, the more opportunities you will have for faster business growth with less competition.

Can I do the category approval process myself?

Yes, you may! Although, If you are like so many you have found the difficulty in being approved. You will soon be frustrated and confused after being denied over and over again. The category process for many categories is time consuming. You will be asked over and over for corrections if you fail to give the representatives exactly what they request. Most would rather use their time sourcing products to sell on Amazon rather than trying to get ungated. What is your time worth?

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