Overview
Automate intelligent feedback requests on Amazon, eBay, Trustpilot and more
Target positive feedback with smart selective requests.
Increase positive reviews to drive sales
Sell more at higher prices
xSellco helps you target positive feedback, so you can increase your seller metrics and improve your brand reputation. Quickly grow your sales by automating targeted feedback requests.
Send smart, selective requests
Generate sales by targeting positive feedback
Increase your seller rating by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination, and much more.
Generate reviews while you sleep
The more feedback, the greater the rewards
xSellco automates your feedback requests, so you can achieve a great reputation with minimal effort. Attract more customers with a high volume of
positive reviews.
Get more reviews on Amazon, eBay and your online store
Wherever you sell online, automate your feedback requests with xSellco
Features
Sell more with positive feedback
Improve your brand reputation on Amazon, eBay and your online store
Automated
Generate reviews while you sleep. Automate feedback requests on Amazon, eBay, Trustpilot and your online store. Improve your reputation and sell more with minimal effort.
Multichannel feedback management
Manage feedback for all your sales channels with one xSellco account.
Trusted partner
As official developer partners with Amazon and eBay, xSellco complies with all marketplace feedback policies.
Intelligent targeting
Request feedback on the right products, from the right customers, at the right time
Products
Get 5-star reviews by sending selective feedback requests on product orders that perform well. Exclude SKUs that have a poor feedback record.
Customers
Send requests to customers who have left positive feedback before, blacklist customers who have a history of negative feedback.
Delivery time
Reduce negative reviews by only sending feedback requests on orders that were delivered
on time.
Connect Helpdesk
Connect with your xSellco help desk to ensure that you don’t send feedback requests to customers who have raised a support ticket.
Optimize
Create the perfect strategy that helps you increase positive feedback, improve your ranking and beat the competition.
Customize emails
Tailor your email messages to suit your business. Create templates, edit subject line, language, formatting. Make it work for you.
Testing
Refine your feedback strategy by testing message content. Run simple tests that improve your results.
Personalize
Improve your response rates by using personalized tags that automatically insert customer details, product, order information and much more.
Follow up
Offer a great customer experience by following up with helpful guides and resources to show your customer how to get the most out of your product.
Returning customers
Reward your loyal customers and send personalized Thank You messages that can be automated from your xSellco account.
Timing
Choose when customers receive your feedback requests. How long after order dispatch, delivery and time of day are up to you.
Reporting
Grow positive feedback faster with insights
Measure performance
Monitor your response rates over time and measure the impact of your feedback strategy.
Star ratings
Pursue perfect seller metrics. See all your feedback scores at a glance.
Positive feedback
Analyze the trends in your positive feedback scores.
Recent reviews
Your latest reviews are displayed in your dashboard so you can respond quickly to negative feedback.
