FBA Prep, FBA Inspection, and FBA labeling services for Amazon sellers.
McKenzie Services provides 3PL services for Amazon FBA Sellers who specialize in private label and wholesale. We have experience in both Seller Central and Vendor Central.
FBA Inspection
We have inspection services that will meet every need. From basic exterior carton checks, to detailed piece by piece inspections.
Our Location
We are located in sales tax free Oregon. Our 21,265 sq foot warehouse is in Hillsboro, which is just west of Portland. We are only 22 miles from the Port of Vancouver.
FBA Storage
Storage rates at Amazon are skyrocketing! Store the majority of your Amazon FBA inventory with us, then ship into the Amazon warehouse as needed to replenish your inventory.
More Information On Our Services
We have the warehouse space and readily available labor to receive shipments as small as a few boxes or as large as 40 foot containers. We will help you scale your business without the need to lease your own warehouse and hire employees.
INSPECTION
We have accurate and efficient inspection services. From basic exterior carton checks, to detailed unit by unit inspections.
OUTBOUND SHIPPING
We can palletize and help you save money by transitioning to LTL freight shipments as well as leveraging UPS’ low shipping rates.
LABELING – KITTING – BUNDLING – PHOTOGRAPHY
We can make any adjustments needed to your shipments before sending into Amazon FBA. This includes labeling, kitting, bundling, photography and more.
STORAGE
We provide 14 days of storage for free and can provide additional warehousing as needed at better rates than Amazon. Split your shipments by sending part to Amazon, and storing the remainder with us. As the stock on Amazon runs low, we replenish as needed.
STATUS UPDATES
We love good communication. We keep you updated with the current status of your shipment. From receipt, to inspection, to shipping, we keep you informed every step of the way.
How It Works
To sign up for an account, visit our pricing page orcontact us.
Ship Items To Us
Fill out this ASN (Advance Ship Notice) form for each shipment. This lets us know when to expect your shipment and what will be in it.
Items Arrive
When we receive your items, we will send you a notification, including quantity received, visual damage, and anything else we note about your shipment. If you requested an in depth inspection or other services, they will happen here.
Process Items
We process your outbound shipment of items and perform any work you request. This may include inspection, FNSKU labeling, poly bagging, or other services. When your order is ready to ship, we notify you of the box quantity, dimensions, weight, etc.
Order Ships Out
UPS / FBA labels are sent to us via your Amazon Seller Central Account. We then ship your order to Amazon.
FAQ
Yes, absolutely. We call this “bin and hold, then process”. It is common in the used book industry, for example. Be advised that storage fees may apply for bin and hold. Contact us for pricing and more details.
Do you work with online arbitrage FBA sellers, or only wholesale and private label?
Yes, we do work with online arbitrage sellers. Contact us for more details. Also, please check out pricing page, which details out different rates for sellers doing arbitrage.
Are you in a sales tax free state?
Yes, we are located in Oregon which is a sales tax free state. This is important for many online arbitrage sellers, as it can save a lot of money in having items shipped with no sales tax. The average combined sales tax rate in the United States for the second quarter of 2015 was 8.454 percent.
What currencies do you accept for credit card payment?
We currently accept USD, GBP, AUD, NZD, CAD, SGD, ZAR, EUR, DKK, SEK, NOK, HKD, MYR, JPY, CHF, INR, PLN, CZK, RUB, BRL, PHP, RON, MXN. We accept VISA, MasterCard, and American Express. You do not need a US address for your credit card to go through, but if you have any trouble when entering your credit card, please contact us and we will help.
What is the nearest sea port to your warehouse for container shipping?
That would be the Port of Vancouver. It’s 22.5 miles away (36 km), and 33 min drive time. Here is a Google map link showing the route.
Can I send part of my inventory into Amazon, and store the remainder with you?
Yes! Split up your shipments by sending part to Amazon, and then storing the remainder with us. As your stock on Amazon runs low, we will replenish as needed.
I have units already in FBA. May I ship them to you, then you process them, and ship back to Amazon?
Yes. We’ve done this work many times. Here is the process:
- Create a removal orderand have the items shipped to us.
- Send us the PDF file of the new FNSKU 30-up labels (if re-labeling is needed).
- We receive the inventory and process it as needed.
- You create the shipping plan, indicating the number of destinations.
- We box, and tell you the box dimensions and weight.
- You finalize the shipping plan and send us the UPS labels.
- We ship to Amazon.
Receiving, prep, and shipping costs will apply. See our pricing page for details.
Will I have a dedicated Account Manager when using McKenzie Services?
Yes! All of our pricing plans and services include an experienced and dedicated Account Manager as your single point of contact with our company.
How do I sell on Amazon as a non-US resident?
This How to be an International Seller article by Bob Sled Marketing covers this topic in terrific detail. Check out part 3 of the article, which covers common questions about how to import products into the US.
Do you require me to have a US address?
No, a US address is not required for doing business with us, or for selling on Amazon US. We currently accept payment in USD, GBP, AUD, NZD, CAD, SGD, ZAR, EUR, DKK, SEK, NOK, HKD, MYR, JPY, CHF, INR, PLN, CZK, RUB, BRL, PHP, RON, and MXN. For non-US residents, this How to be an International Seller article by Bob Sled Marketing covers this topic in terrific detail. Check out part 3 of the article, which covers common questions about how to import products into the US.
What kinds of products can you prepare for shipment to Amazon?
We can prep and handle just about any product. Our company has a long history and expertise in books, but we’ve since branched out as an Amazon FBA focused warehouse logistics company who can handle nearly anything that Amazon sells.
Do you store my credit card? Is it secure?
We do not directly save your credit card, but we use Stripe.com to store your credit card information when you create an account with us. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security at Stripe. More information may be found here.
When will you charge my credit card?
We do not charge your credit card until all the prep work is complete, and your items are ready to ship to Amazon. Or, periodically for storage fees (after our storage fee grace period). In a related topic, our policy is to not start work on a job until an account is officially set up with a credit card on file.
Will you notify me when you receive my orders?
Yes, we will notify you once we’ve received your shipment. We will also notify you of any issues during the inspection or processing of your order.
How long will it take to process my orders?
We aim to process your shipment within 48 hours. For larger orders or if you requested a large amount of extra processing, this time may be slightly extended. We’ll also need to receive shipping labels from you before your shipment can go to Amazon.
Do I have to provide the shipping labels?
Yes, we will provide you with the information needed to generate your labels when processing is complete so that you can provide them to us.
How long will you store my merchandise?
We store your items for up to 14 days for free, and can provide better rates than Amazon for any additional time after that.
I’m new to FBA selling, will you help me get my FBA business started?
Yes. We are happy to work with both established FBA sellers, as well as sellers just starting out. Contact us and let us know a bit about you!
Do you offer warehousing and shipping for books?
Yes! In fact, this is part of the history of our company (McKenzie Books). We have years of experience in receiving, grading, pricing, and shipping used books.
