CJ is the author of three books including the latest book on avoiding Amazon suspensions and getting accounts back if you suffer a suspension: Your Guide to Amazon Suspensions, 2017-2018 Edition. CJ’s other books include the Amazon Law Library, Volume 1 and Your Guide to Selling Fashion on Amazon.
Inauthentic Item Suspensions
Contrary to popular belief, inauthentic does not mean “fake” or “counterfeit”. Inauthentic complaints are notoriously known as the “gray market” as far as Amazon is concerned. Facing a suspension for inauthentic items? Learn more about your options.Inauthentic Suspensions
Used Sold as New Complaints
Even if you are 100% certain the item you sold is brand new and unused, it may still show signs of damage or wear. These issues regarding item condition are the source of many “used sold as new” complaints filed against Amazon sellers.Used Sold as New Suspensions
Intellectual Property Suspensions
“You currently may not sell on Amazon.com because of rights owner complaints about items that may infringe their intellectual property rights. Examples of these items are at the end of this email.” If you received this email, click here to learn how to fight IP violations.Rights Owner Suspensions
Violations, Suspensions & Appeals
With a licensed attorney on your side, there’s no need to live in fear of account suspension. CJ addresses suspensions from a legal perspective to get your account reinstated right away.Get Reinstated Now
Even one buyer complaint can get a reputable seller account suspended. CJ harnesses the power of the law to effectively withdraw buyer complaints, pursue lost profits and prevent Amazon suspension.Learn Your Legal Rights
If you’re an attorney or law firm facing an issue regarding Amazon seller account suspension or violations, CJ offers consultations to help you develop a strategy to defend your clients.Contact Us for a Consultation
The ASL team includes veteran sellers who have experience running both large and small businesses on Amazon who will monitor your account before any problems arise.Monitor Your Account
The first and only publication of its kind, the Amazon Book of Law is a complete collection of all the lawsuits involving Amazon.com. Contact us to pre-order your copy today. Pre-Order Now
If you need to know what legal issues apply to your seller account situation and what the potential outcome may be, our attorneys can provide valuable insight.Request Legal Reports
Amazon Seller Suspensions
Turn to CJ for Amazon Seller Account Suspensions
With Amazon Sellers Lawyer CJ Rosenbaum, sellers do not need to live in constant fear of policy violations, buyer complaints, and suspension.
Only a Lawyer Can Use the Law to Help You
CJ’s team of lawyers & college educated paralegals in New York conference every Plan of Action to identify what is anticipated to get the Amazon seller back on Amazon as quickly as possible. Nothing is outsourced. As a law firm, CJ’s team stands up for Sellers against baseless IP complaints and obtains withdrawals. When Amazon refuses to reinstate accounts or release sellers’ money, Rosenbaum Famularo, P.C. takes Amazon to arbitration. As Amazon sellers pivot into creating their own Private Labels, CJ’s team helps Private Label sellers with everything from filing their trademarks to protecting their brands from competitors.
C.J. Rosenbaum is the go-to Amazon Sellers Lawyer.
CJ Rosenbaum has the experience Amazon Sellers need to help them with suspended accounts. CJ Rosenbaum has experience with rights owner complaints against Amazon Sellers. CJ Rosenbaum has experience in intellectual property law as it pertains to Amazon sellers. CJ Rosenbaum wrote the book: The Amazon Law Library.
Suspended Amazon Sellers get Attorney Confidentiality with CJ
- CJ Rosenbaum can help Amazon Sellers with related account suspensions.
- CJ Rosenbaum cannot reveal to anyone that you have multiple accounts.
- CJ Rosenbaum can help you get your account reinstated.
- CJ Rosenbaum’s team of lawyers and paralegals help suspended sellers every day.
- Only a lawyer should help Amazon sellers with intellectual property suspensions.
Our Services
Amazon Seller Suspensions and Appeals
A suspended account brings an Amazon seller’s entire operation to a halt. Account suspensions on Amazon are extremely common, due largely in part to Amazon’s strict adherence to customer obsession, a strategy outlined in their main principles. If the Amazon team believes that, for any reason, your selling procedures are not maintaining this standard, you may wake up one day to a suspension notice.
As an Amazon seller, it’s important to maintain the standards required to sell on Amazon.com. Yet, account suspensions happen all the time due to minor issues, whether it is because of an invalid buyer complaint, a shipping delay that’s out of your hands, or even a trivial miscommunication in your item details.
Amazon’s dedication to top quality customer service leaves the sellers hanging in far too many cases. This is where the Amazon Sellers’ Lawyer team comes in – with a unique mix of talent, a strong knowledge of Amazon culture, and all the right experience to back it up, our team caters to Amazon sellers who have been suspended for any reason, offering a valuable weapon to avoid being left at the mercy of seller performance.
Consultations for Law Firms and Attorneys
As a lawyer focused on defending the right of Amazon sellers, CJ provides consultations for other law firms and attorneys that do not focus on Amazon sellers if they are faced with a situation involving seller accounts. For example, Trademark Law Firms will inevitably face a situation where a client needs assistance with an Amazon seller issue. Trademark and copyright infringement on Amazon is one of the major problems that sellers face.
As the go-to Amazon attorney, CJ accepts referrals for specific needs of other lawyers’ clients and consults with law firms regarding the exact procedures they must follow in order to help their clients. Amazon seller issues may be complex to attorneys who do not specialize in this service. Many of the laws normally utilized to defend clients in court must be implemented differently when a client is up against Amazon.
It’s crucial for law firms and attorneys with a seller case to learn about Amazon’s specific rules and regulations first. After that, they are able to determine how to apply the law to effectively defend a client. This is where CJ comes in – as a licensed attorney with a focus on Amazon sellers, his knowledge in both areas allows other firms to benefit from his consultations.
Legal Reports
If you’re wondering about the legal repercussions of any business practice that involves your Amazon seller account, our attorneys can provide the answers you need. ASL’s attorneys can offer a number of detailed court opinions to help you pinpoint the similarities between past court cases involving Amazon.com and your own situation.
Amazon dominates the online marketplace, but they still must abide by the law. There have been a plethora of lawsuits involving Amazon sellers and the Amazon.com, Inc. These cases include lawsuits between Amazon and large corporations, as well as cases involving small business ventures and individual sellers.
When it comes to trademarks and copyrights, unfair business practices, patent infringement and other legal issues, Amazon.com isn’t invincible. Regardless of how large or small an Amazon business may be, the legal issues at hand are the same. Regardless of the income brought in by any single Amazon seller, all parties must abide by the law.
If you need to know what legal issues apply to your situation and what the potential outcome may be, our attorneys can provide valuable insight. For related court opinions, documents, and legal counsel to help you choose the best course of action for your individual situation, contact us for legal reports from our attorneys.
Seller Account Monitoring
The best way to protect your seller account status on Amazon.com is through prevention and addressing potential issues before they occur. Our account analysts are veterans when it comes to Amazon, regulations you can’t ignore, and exactly how to handle a suspension. Learn more about our Account Monitoring Services.
Analysis and Reports
Amazon Suspensions often happen because of tiny details on your seller dashboard that you may not even notice. Our Account Analysts perform regularly scheduled assessments of your performance metrics and take detailed notes regarding any small issues that may lead to problems with your account. We’ll provide these details in complete account analysis reports for you, including any potential account problems and the proper steps needed to fix them before any further issues come up.
Troubleshooting
When we notice problems of any kind with your seller account, our analysts will immediately fill you in on the best way to handle them. The steps you need to take to get a suspended account reinstated are extremely complex, intricate and above all, frustrating. The best course of action is to prevent your selling privileges from being compromised in the first place. Whether it’s handling unhappy customers with a full refund, altering item details on your listings, or changing certain words and phrases that may be misconstrued by Amazon’s product quality team, our Account Analysts will help you troubleshoot seller account problems the right way before a suspension happens.
Customer Service
The most important of the Amazon Leadership Principles is Customer Obsession. It sounds a bit scary, but the truth is that when you sell on Amazon, your customers are not truly yours – they are customers of Amazon. Because of this, you need to know and follow every single Amazon regulation inside and out, particularly the idea of “customer obsession.” Our Account Analysts will offer valuable insight on the best ways to keep your customers happy by following this crucial leadership principle that goes beyond customer service – as a seller, customer obsession needs to be at the forefront of your business model all the time.
Consultations with Veteran Sellers
Our Account Analysts are not simply business consultants – the ASL team includes veteran sellers who have experience running both large and small scale businesses on Amazon. Our team also includes sellers who have gone through the gut-wrenching suspension process, from receiving the email to writing appeal after appeal and finally getting reinstated. After this firsthand experience, our account analysts understand your situation and know every detail about how to get reinstated – and more importantly, how to avoid getting suspended. Our team’s guidance is an invaluable resource for any Amazon seller.
