- Order Defect Rate, Late Shipment, Invalid Tracking, Confirm Before Ship, Order Cancellations
- Safety, Prohibited, Not As Described, Used, Expired, Review Manipulation
- Inauthentic, Copyright, Intellectual Property, Counterfeit
- Related Accounts, Account Verification
appeal course
Learn how to write your own appeal. Our course goes over all suspensions reasons and gives you a step by step guide to get your account back. A reusable resource that is a great investment for your Amazon based business.
Feedback Removal
Having a good seller rating on Amazon is of the utmost importance. Negative feedback can damage sales velocity. Fix your metrics now and increase sales!
Compare Us
We understand…You're having the worst day of your life and there are way too many choices. How do you know which company is a scam and who can really help you? Here's a few tips to keep you safe:
Reputable companies utilize third party review programs that are verifiable. We use TrustPilot. Pay attention to the language in your correspondence. Several appeal companies are run from overseas. This increases your risk of fraud. NEVER pay for a service before consulting the company and don't pay a ridiculous amount for a consult. Most companies provide this for free. Finally, run from any company claiming above 98% success rate. In this industry, that's a dirty, dirty lie.
We've made a handy chart for you to compare companies so you can make an educated decision. If a company you're looking at isn't on this list, they're too new and inexperienced for you to trust your business to.
Appeal Services
Amazon Policy Violation Appeal Letter
$579.00
The following list is only a small portion of Policy Violations that can lead to an account suspension.
* Product safety complaints
* Item does not match product details page
* Selling a "Used" item as "New"
* Not as advertised
* Expired item
* Selling prohibited Items
Once you place your order we will have a phone consultation with you and review your account. Your appeal letter will typically be drafted within 48 hours of order confirmation (depending on which package you choose below) and successful completion of intake forms and receipt of all relevant information.
We look forward to getting you reinstated!
Amazon Appeal Performance Suspension Service
$179.99
The following list is only a small portion of Performance Violations that can lead to an account suspension.
Order defect rate >1%
Late shipment rate >4%
Pre-fulfilment cancel rate >2.5%
Invalid or Early Tracking
Confirming orders prior to actual shipping them
Once you place your order we will have a phone consultation with you and review your account. Your appeal letter will typically be drafted within 48 hours of order confirmation and successful completion of intake forms and receipt of all relevant information.
We look forward to getting you reinstated!
Premium Package – Copyright, Inauthentic, or IP
$979.00
The following list is only a small portion of Inauthentic/Copyright Violations that can lead to an account suspension.
- Intellectual Property Rights Claims
- Copyright Infringement Claims
- Inauthentic Item Complaints
- Final Appeal Chance
- Covers everything in Performance and Policy packages with the option for expedited timeframes and Money Back Guarantee
- You have submitted multiple appeals and Amazon is still asking for more information
Once you place your order we will have a phone consultation with you and review your account. Your appeal letter will typically be drafted within 48 hours of order confirmation (depending on which package you choose below) and successful completion of intake forms and receipt of all relevant information.
We look forward to getting you reinstated!
Money Back Guarantee if you're account does not get reinstated. Please see Terms and Conditions.
Premium+ – Related Accounts & Account Verification
$1,179.00
This package covers related accounts, account verification, as well as all services under Performance, Policy, and Premium with the added bonus of money back guarantee, expedited time frames, and extras such as invoice verification.
Related Accounts
Did you get caught having related accounts on Amazon? This can happen for a number of reasons and some are easier to get out of than others.
- You learned cool blackhat tricks to get you multiple accounts just becuase
- Your account was suspended or closed and you wanted a new one, so you bought another account form someone
- You only have one account, but logged into it while at another seller's house or office
- You have no idea how this happened
Amazon has a sophisticated algorithm that allows them to catch even the sneakiest sellers. Sometimes, that algorithm is wrong and accuses sellers who have done nothing wrong.
Account Verification
Maybe you got suspended before you could even begin. This is super frustrating and can happen to the best of us. You provide one inaccurate or wrong piece of information during the account verification process and Amazon shuts you down so fast your head spins. This is a terribly tricky situation, but one we have experience getting you out of.
In any of these instances, we can help! Just realize this type of offense if time consuming and can take anywhere form 45-60 days to see a resolution. Our package covers the initial appeal and all follow ups to Amazon until your account has been reinstated.
Once you place your order we will have a phone consultation with you and review your account. Your appeal letter will typically be drafted within 48 hours of order confirmation (depending on which package you choose below) and successful completion of intake forms and receipt of all relevant information.
Money Back Guarantee if you're account does not get reinstated. Please see Terms and Conditions.
We look forward to getting you reinstated!
DIY Appeal Course
$399.99 $500.00
Our DIY Appeal Course is a reusable asset for your business. Not only does it cover every type of suspension, but
- Walks you through how to write the appeal
- What information you need to include
- How to respond to a denial
- How to come back from the ultimate denial
Amazon requires certain keywords and formatting in order to get your plan of action past their gatekeepers (robots working on an algorithm) and to an actual human reviewer. Don't try to write your appeal alone! Get a renewable source from a veteran expert and take your future into your own hands!
You can access this course over and over, whenever you get suspended. If you need further help or just can't seem to get it reinstated, we can offer you a discount on our services.
After adding to cart, the link and password for the course will be emailed to you. If it is not sent to you within 2 hours of purchase, please email or call us for immediate support.
This course is not eligible for money back guarantee or return. It is a final purchase item because it is an educational and renewable resource. We are presenting you with a guideline to take care of your own appeals. However, utilizing it is not a guarantee of reinstatement. We do offer support at no additional charge and reinstatement services at a discount if you need further assistance.
Account Services
Category Ungating Service
$1,499.00
Do you want to sell items in a restricted category? Are you having a hard time getting ungated because you need invoices or the right inventory? We can help you get into these highly coveted categories and start earning top dollar TODAY!
Account Monitoring
$79.00
Want to stay out of trouble with Amazon? Our monitoring service keeps an eye on your metrics for you and alerts you immediately to any issues, including negative feedback, so you can take care of any issues immediately. Stay one steps ahead of those dreaded Amazon robots and keep your customers happy!
BASIC – $79/month Cancel at any time and if your account ends up getting suspended for any reason, we will give you a 50% discount off reinstatement services.
PREMIUM – $199/month Cancel at any time! If your account does get suspended for any reason, we provide reinstatement services at no additional fee.
Negative Feedback Removal
$100.00 $125.00
Having a good seller rating on Amazon is of the utmost importance. However, customers sometimes react and leave bad feedback to sellers in order to get free return shipping or just because something didn't 100% meet their expectations because they didn't read the description well enough. This could be reason behind having low sales.
We are offering Amazon Negative Feedback removal. We will remove negative (below 4 ratings) feedbacks. The cost is per feedback, so make sure you indicate how many you will need upon checkout. We will then send you an email requesting specific order numbers and your seller ID. Feedback removal takes 7-10 days.
Frequently Asked Questions
Will this get my Amazon Seller Account reinstated?
- We have a 97% Success Rate with our Amazon Appeal Letters. We do our best to ensure the highest quality Appeal Letter to assist you in getting your account reinstated.
- Because of the nature of this business, we can not control the outcome.
What if my account is not reinstated?
- We will draft as many Amazon Appeal Letters as it takes to get you up and running.
- If you have attempted to Appeal your account prior to us sending, we will not be able to guarantee any success.
- If you do not follow our instructions or send in an appeal that we do not draft or alter our letter we will not issue a refund.
My Amazon Seller Account has been suspended. Can you evaluate my chances of success?
- Yes! This is the first step to ensure we are a match. We have helped over 2,700 sellers get their accounts reinstated. We know what we are doing and we know what Amazon is looking for.
What happens if Amazon requests "more information"
- We will provide them with the information they are requesting. We will do this until we get you reinstated. We only charge you once!
- What if I have already submitted an Appeal and it was rejected or they are asking me for a Plan of Action that addresses their concerns?
- This is our specialty. We know how frustrating it can be when you do your best to get a Plan of Action in place and Amazon rejects it. We will go over your documentation and see where the mistakes are on your Amazon products or profile and correct them and get you up and running in no time!
How long does it take?
- The speed of our Amazon Appeal services depends on the level you paid for. We do our best to deliver before a deadline. We know that time is money.
- Amazon takes time to respond when it comes to cases like this. We can not control their response time.
- While we offer a turnaround of 72 hours, please note that this is not from the time of purchase, but rather from the time you get us all of the information pertinent toy our case. This includes, filling out the intake form, remote analysis of your account, any invoices, etc. We cannot craft an effective appeal until we have all of the information.
Do you offer a refund of my account DOES get reinstated, but gets blocked again?
- No. To put it plainly, you hire us to create an appeal that gets your account reinstated. Once you receive the reinstatement email from Amazon, that ends our contract. Amazon can re-suspend your account for a number of reasons
- If a junior officer reinstates your account, but the internal algorithm flags it for review by a senior officer. If the senior officer does not agree with the junior officer's decision, they can re-suspend the account. This is entirely out of our control and not eligible for a refund.
- If you continue to repeat the same mistakes and Amazon suspends you again for the same reason.
- If you provide forged invoices to Amazon, which get you reinstated, but then you are re-suspended later because the internal team reviews your invoices and decides they are not authentic, this is not eligible for a refund. You understand the risk of providing inauthentic invoices to Amazon before sending them in.
But what about your Money Back Guarantee?
- Glad you asked! We offer this on a case by case base.
- If we review your information and determine that it will not work, we offer a full refund. We will inform you of our decision to part ways. If you do want to continue, we will. However we can not offer any guarantee.
- We also offer a full refund if we determine we can help you, but your account has not been reinstated after 90 days.
- To be eligible for the refund, you must submit each appeal exactly as we have written it and you must follow the rules below to ensure you do not do anything to void the MBG.
The following issues voids the Money Back Guarantee:
- Any altering of the appeal
- Not following our instructions regarding deleting inventory or making changes before submitting the appeal.
- Not disclosing or hiding information about the suspended account or the existence of other accounts, this includes but is not limited to: the amount of times you have appealed or the length of time your account has been suspended.
- Not disclosing or being honest about invoices, suppliers, authorization before beginning process. (i.e. If you are an authorized reseller or distributor, you must have a letter or certificate stating as such.) Additionally, if you do not have legitimate invoices and we have to create them for you, we cannot guarantee the outcome as you are now knowingly submitting forged documentation.
- Sharing our Amazon appeal letter or process in online forums, web chats, or other public domains without our written consent. This opens both us and you up to risk and puts our product out there for others to copy and turn into templates.
- Going against our recommendations regarding contacting Amazon or resubmitting appeals.
- If you have been suspended previously and we have gotten your account reinstated and then you get suspended for the exact same issues, we cannot guarantee Amazon will accept an appeal for the same issues. They expect that you will learn from your mistakes and not repeat them.
- If you have a rights owner complaint and cannot get the rights owner to respond to your emails for retraction, this is beyond our control. Often, Amazon will not reinstate your account without this retraction. It is your responsibility to know what you are and are not allowed to sell on Amazon before listing.
- Ceasing communication with us before your account has been resolved.
How long does Amazon take to respond?
- We generally see a response within 2-4 working days. However, it is not uncommon for the response to take 1-3 weeks depending on the severity of the case.
