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Feedback Whiz

Software for Amazon Sellers to Dominate the Marketplace.

Advanced software for merchants to boost their Amazon business, repair feedback, improve product reviews, and automate high-volume emails.

What makes Feedbackwhiz the best Amazon seller management software you’ll ever use?

Everything you need to simplify and effectively grow your Amazon business.

Order Management

All your orders, customer data and order metrics synced and fully integrated on one platform screen. Search, filter, analyze and download with ease.  Intuitively designed to save you time and keep you focused on selling.

Feedback

Create customized emails and fully configured campaigns to maximum positive feedback.  Prioritize urgent negative feedback to address unsatisfied customers and maintain a great reputation with minimal effort.

Analytics

Increase profitability by focusing on intelligent insights that inform key decisions.  A/B test campaigns, open rates, access and download historical customer data to create custom audience or look a like campaigns on Facebook to re-target your customers.

Product Reviews

Organize, view, and group all your product reviews in a single screen.  Analyze, manage, and get instant notifications when negative reviews are posted.  Protect and repair your brand name using our review to buyer matching tool.

Email Automation

Build powerful email sequences tailored to individual products and buyer behaviors.  Create effective custom templates with our live preview editor using custom variables, emoji’s, animated gifs, file attachments, custom HTML, and much more.

Time Savings

FeedbackWhiz unifies all the tools you need to run your business, automates repetitive tasks in seconds, and saves you hours so you can concentrate on expanding your business and making money.

Fatures

The most powerful suite of automation tools for Amazon private label sellers

Integrated support, feedback, orders, and emails – so you can sell smarter.

Order Management

Instantly track order status, find the best-selling products, pinpoint and promote to returning customers, and identify returns from a single window.

No more logging into Seller Central at inconvenient times to search for a customer’s name and email.  Immediately email customers to resolve issues the minute they show up with the click of one button.

Feedback Tools

Automatically target positive feedback with smart selective requests. Now you can monitor all your important statistics and alerts to increase your seller metrics and improve your brand reputation.

Filter by order type, rating level, and status before reaching out directly to the customer or Amazon at any time.

Product Reviews

Feedbackwhiz provides the total solution to acquiring and maintaining positive product review ratings. The number of ratings and product reviews is one of the deciding factors of your product ranking as well as sales ranking.

Manage, monitor, and acquire product reviews for any product sold on the Amazon marketplaces.  Use the advanced buyer-review matching tool that will assist in linking the reviewer to your order making it possible to engage with the customer to resolve any product issues.  Get alerted immediately when a negative review is posted so you can quickly respond and repair your brand.

Email Automation

Boost your response rates by creating personal, targeted, eye-catching email templates to incorporate into campaigns.  Tailor each message to include names, delivery details, order history, and unique links for reviews and feedback.

Build a relationship with each customer and increase your chance of getting a positive review by sending the right email at the right time. Send selective requests that target orders by delivery, SKU, product type, destination, and previous customer behaviors. A/B split test targeting specific subject lines and content to find the perfect email your customers will open and convert.

Advanced Data Analytics

Measure performance to ensure you meet and exceed customers’ expectations.

Quickly see what’s working

Easily view all your data metrics in any time frame. Toggle between graphs saving you hours of waiting for Amazon to produce reports you then must download.

Identify critical trends

Analysis just got simpler. Review important data and trends at a glance. Implement changes in your product listings to improve feedback, sales, and profit.

Track your emails

Identify top performing campaigns by seeing who opened your emails. A/B split test any campaign to 5 different custom subject lines and templates to maximize feedback and review conversions.

Increase Profits by Maximizing your Amazon FeedbackWhiz Data

Download reports in csv file format for all your Amazon Orders, Product Reviews, and Feedback.  Create Facebook Custom Audiences, Look-alike Campaigns or custom ads using valuable data such as repeat buyers, promotional orders, customers who left you 5 star product reviews, and much more!

Helping you grow on Amazon,hassle and worry free.

Usability and Functionality

  • Quick and easy setup
  • Mobile and tablet friendly
  • Powerful and easy to use UI
  • 100% Amazon Compliant

Superb Support

  • Live chat interface
  • Knowledge database + Help Center
  • Critical email notifications
  • Free seller insight and articles

Data Security

  • Encrypted using latest ssl and https 
  • Powered by Amazon AWS
  • Secured using leading industry standards
  • 24/7 active security and test programs

Frequently Asked Questions

Which Amazon marketplaces are supported?

  • We support Amazon.com, .ca, uk, es, it, de, and fr.
  • Sign up for multiple marketplaces at no additional charge.

Do I need to download or install any software to use FeedbackWhiz?

No downloads are needed.  FeedbackWhiz is a web based software that you can use directly through your web browser.

What Devices or browsers are supported?

Feedbackwhiz works on all browsers such as Safari, Internet Explorer, Google Chrome, Mozilla Firefox and others.  Feedbackwhiz is compatible with any mobile device, tablet or pc that can run web browsers.

Can I use Feedbackwhiz with other third party MWS software providers at the same time?

Yes you can.  However, It is not recommended that you run multiple email services since Feedbackwhiz does not have information on emails sent with other providers and it may cause you to send duplicate messages to customers.  If you are switching from a different service, you can read more about this process from our Support site article.

What does the free trial include?

The free trial puts you on the Professional Plan and gives you full access to all our features for 30 days.

What happens when my free trial ends?

When the free trial ends, no more data will be pulled from Amazon and no emails can be sent.

You will be asked to upgrade your account to a paid plan.  Find out more here.

Can I cancel anytime?

Yes, there are no contracts or obligations, you can easily cancel your account anytime.

I’m selling on multiple marketplaces, do I need multiple logins?

There is only one login.  To toggle between marketplaces just click the marketplace flag on the top menu bar and it will instantly switch you to see your other marketplace data.

How often are orders, feedback and product review data updated?

Orders information is updated every 15 minutes. Feedback and return information is updated every 30 minutes. Product Reviews are updated every 4 hours.

What types of statistics are provided?

FeedbackWhiz keeps track of your returned customers, best selling products, most frequent buyers, email campaign stats, email click and open rates and much more!

Does FeedbackWhiz provide any types notifications?

Yes, FeedbackWhiz will send you instant notifications when negative/neutral feedback and product reviews arrive, when Feedback is removed, Refunded orders, and much more!

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