Who we are
4PX Express (“4PX”) was conceived in 2004 and is China’s #1 cross-border e-commerce solutions provider. 4PX services include logistics, software, and consulting services. Over 20,000 merchants rely on various 4PX services to succeed in the e-commerce world. Today, 4PX is the market leader in China by revenues, orders processed, and overall scale in operations.Learn more about 4PX here.
Global Fulfillment Services
Also called E-order in 4PX, it is a customized global warehouse fulfillment service which gives you the flexibility to stock your products in China or overseas and deliver by local courier.
- Warehousing network in the worldwide
- Cost efficiency
- Inventory management
- Logistics distribution
- Order handling within 24hours
- State-of-the-art fulfillment software-WMS, user friendly and free to access
- 24/7 warehousing security
Fulfillment Services
Shenzhen Warehouse，near ShenZhen Airport, is the biggest fullfilment center in China with storage space of 3000+ square and mail handling power of 10000+ everyday. It provides top-class warehousing management, advanced equipments and all delivery channels to worldwide of 4PX express.The main two functions could be inbound China and outbound China:
Inbound China
"E-commerce One-stop solution supply chain
Freight consolidation
Shenzhen & ShangHai warehouse branch
Pool distribution in whole China
Fine wareshousing management-WMS system support
Value-added service,customer orientation
24/7 monitor, high security
Shipping within 24hours"
Outbound China
"Lowest Post service
Economy 4PX own express-post link
Up to 80% International express discount
Fine wareshousing management-WMS system support
24/7 monitor, high security
Shipping within 24hours"
Express Services
4PX Global Express service refers to the cooperation between 4PX and most of the leading logistic companies in the world. It is worth to say that we take advantage of our large shipping volumes to negotiate big discounts with plenty of Express providers such as HongKong D,Fedex, Ups,TNT, Aramex and etc.We can provide global services at a affordable rate.
FEDEX
FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed.And it is worth mention that 4PX is direct agent of HK FEDEX.
Benefits:
- Very Safe
- Fast delivery
- Affordable rate
- Global reach
- Track&trace
TNT
TNT Express N.V. is an international renowned courier delivery services company which provides the widest range of time definite and day definite express delivery services in over 200 countries.
Benefits:
- Ensured service, reliable
- Fast delivery
- Good rate
- Global reach
Postal Services
With the trust we have earned from our numerous customers and over 20 years logistics experience, 4PX have developed our own Post-link service and close cooperation with SG Post, HK Post and China Post to offer more choices and benefits to our customers. The postal services with low rate are Registered Mail, Ordinary mail and EMS.
4PX POST-LINK
Post-link is one of 4PX innovative services, which takes advantage of 4PX overseas resources to ship cargos from China to destination country by direct fly and finish last mail delivery by local post and courier service. At present, Post-link provides three kinds of services: Registered Mail, Ordinary Mail and Air Mail Parcel.
Benefits:
- In time delivery, 4-10 days
- Lower cost
- Tracable
- Reliable
- Customer-orientation
Singapore Post
Singapore Post Limited (SingPost) is a leading provider of mail, logistics and retail solutions in Singapore and the Asia Pacific region. Whereas 4PX is the exclusive agent of Singapore Post.Available products with 4PX are EMS, Ordinary airmail parcels service and Registered parcels service.
Benefits:
- Lowest cost
- Track and trace available
- No minimum charges for registered mail and ordinary mail
- No return cost
- No chargeable weight for EMS
- Global reach
- Wide range of products to be shipped"
HongKong Post
HongKong Post is customer-focused and market-oriented logistic organisation with distribution network covering over 220 countries and regions in the worldwide. Currently, 4PX is one of the largest account of HK Post in mainland china by providing 4 HK post products: HK EMS, GSS, Ordinary airmail parcels service and Registered parcels service.
Benefits:
- Discounted Rate
- Global reach
- Speed
- Efficient customs clearance
- Trace&track available
China Post
"China Post is the official postal service of China.Available services are EMS, Ordinary airmail parcels service and Registered parcels service.
Benefits:
- Convenient
- Lowest cost
- Safety, trackable
- Speed
- Global reach
China Import
We help the overseas e-commerce seller to import goods to Great China and provide domestic order fulfillment service and other value-added services.
Advantages:
- Multiple importing channels
- Fast & Easy custom clearance
- E-commerce one-stop supply platform
- Shenzhen and ShangHai warehousing fullfillment
Transfer 4PX tr.4px.com
Tr.4px is a subsidiary of 4PX, which aims to provides global transhipment for E-traders. Based on our rich transhipment experience and strong global logistic network, we can offer you:
Comprehensive knowledge of China Import&customs tax laws
Logistics & custom cost efficient
Fast delivery, ship to China within 7-11 business days
Real-time tracking
Warehouse fulfillment service
Other customerized services at your requirements
HaiTao City 海淘城 www.haitaocheng.com
HaiTao City is an E-commerce platform for Chinese to shopping overseas，which is 100% owned by 4PX. Currently, it has developed a close cooperation with Tr.4PX. After registered as HTC customers, you can benefits more besides HaiTao City:
- Living in China, but approaching global products
- Guranteed 100% genuine oversea products, complete transparency in the order process
- hundreds of world's special offers, discounted information everyday
- Very compelling prices and shipping time
- Multiple logistic options
- Returns can be processed in China
FAQ FOR EXPRESS
What documents do I need to provide for registration?
You need to provide copy or scan of your passport or business license to us.
How do I send inventory to you? Can you pick up my inventory?
You can send your goods to 4PX any branch or distribution center by yourself. Details of 4PX branch or distribution center, pls refer to: http://express.4px.com/html_new/contact1.htm Or please call us for free pick-up in ShenZhen; we will charge accordingly for pick-up in other places, please contact us for more details.
Is there anything I need to be aware of before my shipping to 4PX?
- Create and print the inbound forecast before dispatching
- Before inbound, each single product should has its own barcode.
- The details below must be clearly marked outside the master cartons:
A. Customer ID for E- Order
B. For which Warehouse, e.g. TO “SHENZHEN WAREHOUSE”OR “US WAREHOUSE”
C. Carton no, if you have total 3 cartons, then should be marked as 1/3 、 2/3 、 3/3 ；
D. the inbound forecast should be put into the first carton marked as 1/3
Who is responsible to print barcode?
You are responsible to print product barcode. If you need 4PX warehouse to print for you, 4PX will charge USD0.02/piece.
How do I create product NO.?
You can choose any product NO. at your convenience. Any number and letter, but not more than 10 characters.
How do you charge me?
We will only charge you three parts: Inventory fees+Operating fees+Delivery fees.
Can I calculate my shipping fees on your web?
You can access to 4PX XMS or WMS system as your business type for accurate shipping fee calculation.
How do I pay for the shipping fees?
Our company set up the company bank account at one of the world's leading bank in Hong Kong, which can receive our customers' payments conveniently and swiftly. And most of our customers can pay to our bank account from many banks in their countries easily.
We also accept all kinds of payment term from Clients, like paypal.
What currency do you accept?
Currently, 4PX accept RMB, USD and HK dollar. Please check the exchange rate on 4PX web.
Can I get my bills?
Yes, you can check your bills between 4th -6th every month in WMS system. 4PX can provide invoice as required.
Can I send my inventory to your oversea warehouse directly by myself?
No, 4PX will arrange the linehaul to oversea warehouses.
How long does it take to reach oversea warehouse?
After the inventory was delivered, usually OBC (ON BOARD COURIER) takes 2-3 working days, HongKong D takes 3-5working days, EMS takes 7-10working days to 4PX oversea warehouse.
How long will 4PX process my orders?
4PX will handle with your orders within 24hours after the orders are released in system.
How can I check the status of my delivery?
You can track your parcel on 4px “en.4px.com”; if you need further help about tracking, please contact tousu@4px.com
What are Prohibited/Restricted Items to deliver?
The following commodity are prohibited: Toxic/infectious substances, liquids, arms, chemical meterials, dangerous goods, cigarette, alcohol, cash, securities , pirate goods and all prohibited goodsby IATA (International Air Transport Association).
