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Western Union

We are a leader in global payment services. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money – to help grow economies and realize a better world. In 2016, we completed 791 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.

  • 550,000+ Agent locations, and 100,000 ATMs and kiosks around the globe
  • In over 200 countriesand territories
  • We moved more than $80 Billion in principal in 2016 between consumers
  • Transacting in more than 130 currencies
  • The capability to send money to billions of accounts worldwide
  • Completing an average of 31 transactions each second in 2016

We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders.

We connect people

We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.

Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education.

We connect businesses

As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 100,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.

Send money

We have 515,000 agent locations worldwide. Our friendly, knowledgeable agents can make your money transfer happen with ease.

  • Money in minutes – When you need money there in minutes.1, 2
  • To a bank account – Send money directly to your receiver's bank account.2
  • To a mobile phone – If your receiver lives in a country where we offer mobile money transfer service, and they have an activated mobile wallet with one of our partner mobile operators, you can send money straight to their mobile phone.1, 2

How to Send Money In Person

Sending money in person with Western Union is easy. Choose the service that's best for you and follow the simple steps below to find out how.

Money in Minutes service                                                                                                                    

  1. Search for an agent location near you.
  2. Complete the Send Money form.
  3. Give the agent the completed form with the applicable funds (including transaction fee) in cash.3 
  4. Save your receipt and tracking number (MTCN). Your receiver will need the tracking number (MTCN) for pickup and you'll need it to track your transfer.

Send money to a bank account

  1. Getting money directly to your receiver is easier than ever when you transfer money to a bank account.1 Availability at all Western Union agent locations makes the process quick and convenient.2
  2. Search for an agent location near you.
  3. Complete the Send Money form, including your receiver’s bank and account information. Check what specific information is needed.
  4. Give the agent the completed form with the applicable funds (including transaction fee) in cash.3 
  5. Save your receipt with the tracking number (MTCN).
  6. The money will be deposited into your receiver’s qualifying bank account within 3 bank business days in the destination country. In some cases it could be deposited the next day. The 3-day count begins the day after you send your transaction. Check out destination-specific timing.

To a mobile phone                                                                                                                              

If your receiver lives in a country where we offer this service, you can send money to their mobile phone—so they can get their money even more quickly and easily.1 Make sure your receiver has activated a mobile wallet2 with one of our partner mobile providers in their country.

  1. Check available destination countries and mobile providers.
  2. Search for a participating agent location near you.
  3. Fill out the Send Money form including your receiver’s mobile phone number.
  4. Give the agent your completed form with the applicable funds (including transaction fee) in cash.3
  5. Save your receipt with the tracking number (MTCN).

Read the restrictions and special notes for this service.

2 Funds will be paid to receiver’s mobile wallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash.

3 Western Union also makes money from currency exchange.

Receive money

Customer Care

Learn more about the Western Union services offered in your country:

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