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First Choice Shipping

BUSINESS & E-COMMERCE SHIPPING SOLUTIONS

Our mission is to bring value to global forwarding by delivering absolute cost effective solutions to your business. Striving to become the world’s most customer focused oriented organization by prioritizing the international logistic needs of individuals.

We do what we promise and support our mission to help our customers succeed, by understanding customer values and interests, being flexible and constantly investing in developing our international driven business. We bring the talents of experienced industry professional, of many cultures, together to deliver first class logistics solutions to our clients.

SERVICES

AUTOMATIC ONLINE TRACKING

Manage multiple shipments and track their whereabouts right from your dashboard.

CUSTOMS BROKERAGE

You choose the where and let us worry about the how. In partnership with some of the world’s largest customs brokers, we’ve got the proper channels and the know-how to keep your business moving freely across borders.

PARCEL AND FREIGHT SHIPPING

We work closely with the world’s most reliable and most recognized carriers to bring you the best possible options for both parcel and freight shipping. Big or small, we can move it.

PROPRIETARY ONLINE BOOKING

From carrier selection to printable shipping labels, our online booking application was written specifically to let you take control of your own shipping destiny.

CUSTOMS CLEARANCE

Our specially trained customs agents are on the ground and across the globe. We’re making sure that your shipment passes through customs even under the toughest standards.

WAREHOUSING SERVICES

With our completely renovated, state of the art warehouses in the UK and Canada, your items are always in good hands.

AMAZON

First Choice Shipping is recommended by Amazon. If you ship to any International Amazon location via their FBA option, we can facilitate the logistics to make it happen from international shipping to return providers.

FORWARDING

For the fastest and most cost effective solution, forwarding is the best option. Shipments can be delivered to our UK or Canada warehouse, where they are processed and forwarded to their final destination.

FAQ

DO I HAVE TO SIGN-UP TO RECEIVE A QUOTE? 

Our quotes are one hundred percent obligation free. If and when you decide to book, we’ll help you get set-up. 

DO YOU OFFER PARCEL INSURANCE? 

Standard liability is covered by all carriers and is included in your quote. Depending on the courier you choose, coverage ranges between $60 – $100. Be sure to visit your carrier’s website for more details.

For parcels with higher value, we offer Enhanced Liability Insurance in the case of loss or damage during transit. You can select this coverage with your quote or during the booking process.

HOW DO I MAKE A CLAIM IF MY GOODS ARE LOST OR DAMAGED BY THE COURIER? 

Since procedures vary from carrier to carrier, we recommend to contact us first. We will ensure your claim gets handled properly by one of our professionals.

ARE TRANSIT TIMES GUARANTEED? 

We do our best to offer reliable transit times, but occasional delays through customs and other factors out of our control can happen. It’s always a good idea to plan enough time for your shipment to reach its destination. 

HOW IS COST DETERMINED? 

We base the cost of your shipment on two main guidelines: the destination and the size and weight. Size and weight are determined by ‘actual’ weight and the ‘dimensional’ size.

DOES THE FINAL CHARGE INCLUDE TAXES? 

Duties and taxes charged by the importing country are not included in the final charge.

WHAT ARE SURCHARGES? 

Surcharges are any additional shipping charges or fees that are applied. You are responsible for any surcharges that incur, which vary from carrier to carrier. Factors include items that are heavy in weight, particularly large items, or if special handling is required. Surcharges may also apply to shipments with destinations in remote areas. In addition, fees may incur for any delayed or postponed goods upon carrier arrival.

HOW CAN I VIEW/PRINT OUT MY INVOICES AND SHIPPING LABELS? 

Log into your account and click your shipment history. 

On the right side, you will see select action.

1. To view commercial invoices, click shipment history > select action > commercial invoice. From there you can print your packing list using the “print” function.

2. To view your shipping labels, click shipment history > select action > print labels. From there, you can print your packing list using the “print” function.

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