Great Value
We offer competitive prices on our 100 million plus product range.
Worldwide Delivery
With sites in 5 languages, we ship to over 200 countries & regions.
Safe Payment
Pay with the world’s most popular and secure payment methods.
Shop with Confidence
Our Buyer Protection covers your purchase from click to delivery.
24/7 Help Center
Round-the-clock assistance for a smooth shopping experience.
Shop On-The-Go
Download the app and get the world of AliExpress at your fingertips.
How to Buy
Supported shipping methods
Currently suppliers can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Russian Air, Special Line-YW, DHL Global Mail and S.F. Express.
Since the shipping methods are set up by the suppliers, you are advised to directly contact the supplier for more shipping information. To contact the supplier, you may go to the product detail page or shop and click Contact Now to send a message. You can also click Chat Now! to chat in real time with suppliers who are online using our instant messenger, TradeManager.
Welcome to AliExpress Buyer Protection
We want you to shop with confidence. That's why we provide guarantees that ensure you'll receive your item on time and as described.
What guarantees can I get?
Everyone who shops on AliExpress receives the following guarantees:
Full Refund if you don’t receive your order
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
Full or Partial Refund if the item is not as described
If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
Domestic Returns
Products which fall under this return policy can be returned domestically, as long as they are unused and in the original packaging. No questions asked!
Guaranteed Genuine
If a product that falls under this guarantee is found to be counterfeit, you will get a full refund (shipping costs included).
How does Buyer Protection work?
Contact the Seller
If your order hasn't arrived within the promised time, or isn't as described – contact the seller. Most sellers are happy to quickly resolve any issues.
Open Dispute to Make a Refund
If you were unable to resolve the problem with the seller, you can submit a refund request by clicking Open Dispute.Here, you can formally discuss solutions with the seller.
Escalate Dispute to AliExpress
If you are not satisfied with the seller’s solutions, you can Escalate Dispute to us.We will mediate between you and the seller to resolve the problem
Faq
Payment FAQ
- How does AliExpress protect my payments?
- How do I pay for an order?
- Why did my payment fail?
- Can I pay in my local currency?
- Paying for combined orders
- The seller won't accept online payments
Payment methods
- What payment methods can I use?
- How do I pay with my credit card?
- How do I pay with my debit card?
- How do I pay with Western Union?
- How to pay with Przelewy24？
- How do I pay with bank transfer(TT payment)?
- How do I pay with QIWI?
- How do I pay with WebMoney?
- How do I pay with Boleto?
- Frequently Asked Questions about BOLETO BANC?RIO
- How do I pay with Yandex.Money
- How do I pay with TEF?
- How do I pay with MercadoPago
About AliExpress local currency payment
